Support Options for Current and New Customers
With DNi, there's always more than one way to get support from one of our skilled technicians:
- Open a service request through our Online Help Desk
- Please note: Our help desk URL has changed. The new URL is listed below and should be used from this point forward. Our old URL will bring you to this page, so please update your bookmarks accordingly.
http://cw.dnitechs.com/support/
If you are unsure how to proceed once you get to the login screen, please see this PDF for more information on how to gain access.
- Please note: Our help desk URL has changed. The new URL is listed below and should be used from this point forward. Our old URL will bring you to this page, so please update your bookmarks accordingly.
- Initiate a remote support session with a technician
- Visit our Managed Services Portal for access to online reports
- Call our support line at +1 925-560-9866
Our office hours are 8:30am to 5:00pm (PST) Monday through Friday
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